Tag Archives: Dynamics CRM

Dynamics CRM 2016 Step-By-Step installation guide

Hi everyone!

To be honest – The installation process & requirements of Dynamics CRM 2016 is practically identical to 2015 – But most people that are new to Dynamics don’t know that.

So here is a new video tutorial for Dynamics CRM 2016 installation

“The target principal name is incorrect. Cannot generate SSPI context” error message during Dynamics CRM Setup

During Dynamics CRM 2015/2013 setup you might encounter this error in the final system checks process:

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This is caused due to improper SPN’s (Service Principal Name) configuration for the SQL server. To resolve this follow these steps:
1. Connect to your SQL server and go to services (Start -> services.msc) from there locate your SQL service and check the Log on account

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2. Open CMD with Run As Administrator and run the following commands one by one (you need to use a high privileged domain account):

setspn –A MSSQLSvc/<SQL Server computer name>:1433 <Domain\Account>
setspn -A MSSQLSvc/<SQL Server FQDN>:1433 <Domain\Account>

In my case the syntax would be:

setspn –A MSSQLSvc/CRM-SQL:1433 TZOOKI\sqlsvc
setspn –A MSSQLSvc/CRM-SQL.tzooki.com:1433 TZOOKI\sqlsvc

cmd

Notes:

  • If you are running SQL with NETWORK SERVICES or NT Service\MSSQLSERVER – then you need to register the SPN’s for the machine name (it is less likely to encounter this error in that scenario – but possible) – example:
    setspn –A MSSQLSvc/CRM-SQL:1433 TZOOKI\crm-sql
  •  If you changed the default SQL port from 1433 to something else – then you need to update the commands accordingly

3. In Dynamics CRM setup click back & next – Problem should be solved – You can now continue the installation.


Another approach:

If you have issues with the CMD commands then there is a way to solve this with a simple GUI instead:
1. Connect to your Active Directory server -> open the ADSI Editor and locate your service account (or machine name if you are using NETWORK SERVICES or NT Service\MSSQLSERVER)
2. Right click -> Properties

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3. In the Attribute Editor locate ServicePrincipalName and click Edit.
4. Add your SPN’s accordingly:

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5. Click OK & Apply – You installation should now go through without issues

Good Luck with the rest of the installation 🙂